Guilford College Information Technology & Services

Subscribe to this blog's feed

Enter your email address:

Delivered by FeedBurner

More Information

Categories

  • Administrative
  • Alerts
  • Project Updates
  • System Updates

Archives

  • May 2013
  • April 2013
  • January 2013
  • December 2012
  • November 2012
  • September 2012
  • August 2012
  • July 2012
  • May 2012
  • April 2012

More...

Guilford College Blogs

  • Alumni Board Blog
  • Bryan Series Blog
  • Center for Principled Problem Solving
  • Chemistry, Computing, and Whatever
  • Construction Projects
  • Friends Historical Collection
  • Hege Library
  • Information Technology and Services
  • Men's Soccer
  • Psychology Club
  • Psychology Department
  • Women's Basketball
  • Women's Lacrosse
  • Women's Tennis

Faculty Blogs

  • Chris Henry, Psychology
  • Claire Morse, Psychology
  • Eva Lawrence, Psychology
  • Karen Hayes, Psychology
  • Karen Tinsley, Psychology
  • Kathy Adams, Psychology
  • Richie Zweigenhaft, Psychology
  • Rob Whitnell, Chemistry
  • Sarah Estow, Psychology
Blog powered by TypePad

Printer Server Maintenance Repair Wednesday, 5-15-13, 10:15 pm

IT&S will perform a necessary repair on the print server Wednesday evening at 10:15 pm following class time.  Print services should expect a brief 10-15 minute outage .

Posted by Teresa Sanford on May 14, 2013 at 07:06 PM | Permalink | TrackBack (0)

Google Apps Login Issue 4/17/13

Google is experiencing issues with their services this morning.   You can review Googles progress toward resolution on their Apps Status Dashboard here:

http://www.google.com/appsstatus

If you have questions, please contact the Solution Center at 316-2020.

Posted by Teresa Sanford on April 17, 2013 at 09:28 AM | Permalink | TrackBack (0)

Netflix Traffic Disabled During Spring Check-in

IT&S will be disabling the use of Netflix traffic on the Network on Thursday January 24th and Friday 25th due to check in. Any Netflix traffic will be temporarily restricted for those two days. Netflix will be unblocked starting on July 25h at 5pm.

 

Posted by Teresa Sanford on January 22, 2013 at 05:22 PM | Permalink | TrackBack (0)

Network Improvements Beginning Monday 12/17/12

As part of on going network improvements, IT&S will be making changes to the underlying network structure the week of 12/17.  We have rescheduled the changes to 6-9 PM Monday – Thursday.  During this time wired network access might be unavailable, this does not affect phone, cable TV or wireless service.  Please restart your computer before next use.  Please ask your department heads about which day changes will be made in your building. 

Schedule:

Monday 12/17 – New Garden, Dana, Hege Cox, Archdale, Worth 1 and 2, and George White
Tuesday 12/18 - Hege Library, Duke, and King
Wednesday 12/19 - Hendricks, Bauman, and Facilities
Thursday 12/20 - FFSC, and RBFH

Please contact the Solution Center at x2020 if you have questions.

Posted by Teresa Sanford on December 14, 2012 at 04:11 PM | Permalink | TrackBack (0)

Using Firefox with GuilforNet Issue

IT&S is currently working on an issue between Firefox authentication and GuilfordNet. Currently, Firefox users are required to reauthenticate between each task. Until this issue is resolved, users are advised to use Internet Explorer, Chrome or Safari to access GuilfordNet.

If you have further questions, please contact the Solution Center at 316-2020, or log a ticket to webhelpdesk@guilford.edu.

Posted by Teresa Sanford on November 28, 2012 at 10:22 AM | Permalink | TrackBack (0)

Phishing Email Sent to Campus 9/3/12

A Phishing email was sent to campus on Monday 9/3/12.  Do not get trapped by emails such as this.  Please see the link on how not to be trapped by these spammers. 

Guilford is not upgrading servers.  We will always advise of such plans in advance via the Buzz and this Blog.  We will never ask for account information.

Contact the Solution Center at x2020 or visit us in Bauman 101 for further assistance if you inadvertently answered the email.  We are happy to help.

Posted by Teresa Sanford on September 03, 2012 at 07:33 PM | Permalink | TrackBack (0)

Cable TV Channels Out

Cable TV Channels 13 - ESPN2, 14 - ESPNews and 32 - VH1 are currently unavailable. Replacement equipment is on its way and should be installed by 8/31/12. Thank you for your understanding.

If you have questions, please contact the Solution Center @ x 2020.

Posted by Teresa Sanford on August 24, 2012 at 05:14 PM | Permalink | TrackBack (0)

Open and Close of Terms for Card, Door, and Print Services August 7, 2012

IT&S will close the summer term and open the new Fall term, August 7 for Blackboard, Quaker Cards, Printing and Door Access.  Services to on and off campus merchants, printing, and door access may be interrupted for short periods of time while being switched over from summer to fall.    The process will begin at 9 am. 

If you have questions, please contact the Solution Center at 316-2020.

Posted by Teresa Sanford on August 03, 2012 at 05:04 PM | Permalink | TrackBack (0)

Avoid Being Scammed by Spam or Phishing Emails - They are Going Around Again!

Let's face it, you will receive emails from time to time that look real, maybe have official looking seals, logos and might even be people you do business with so they seem genuine.  Heck maybe they even say its from IT&S at Guilford College.  But, if they are asking you for your personal information, they're not real - its a spammer phishing for whatever they can get from you.  They will send these messages to college students during busy times of the year when you are more apt to respond out of haste. 

Avoid being scammed!  JUST DELETE THESE EMAILS.   

  1. NO reputable site will EVER ask for your account information in an e-mail.  That includes banks, mortgage companies, Government agencies, Guilford College IT&S, Google, etc.  
  2. Be aware of unsolicited messages.  Be cautious of any message that asks for your personal information or takes you to a webpage asking for personal information.
  3. If you receive anything claiming to be administrators from anybody at Guilford College IT&S, or Google, do not provide the information requested.  We will never ask you for this.
  4. Stop....before you respond, take a moment to contact IT&S in the Solution Center at 316-2020 or email its@guilford.edu and ask questions.  We are happy to assist you.
  5. Report suspicious emails to IT&S.  Users can also assist us by flagging a spam message back to Google by clicking on the down arrow next to the More button, and select "Report Phishing".  
  6. If you fall victim to an email scam, change your passwords immediately.  We don't just mean one, all of them, since users tend to reuse a favorite password for other sites. Then contact IT&S so we can help you look at your account to tell if it's been modified or hacked further.

If you have any questions, please contact the Solution Center at 316-2020, or via its@guilford.edu.

Posted by Teresa Sanford on July 30, 2012 at 02:24 PM | Permalink | TrackBack (0)

Viacom Channels Back Online

The Viacom channels lost during their recent negotiations with DirecTV are now back online.

Thank you for your patience during the brief outage.

Posted by Teresa Sanford on July 25, 2012 at 07:10 PM | Permalink | TrackBack (0)

Next »