A vendor software "hotfix" has been rolled back in an attempt to remedy the most recent printer problems. ITS is continuing to work with the vendor to diagnose and correct the issue. We will keep the campus updated.
In our ongoing effort to improve the Xerox printers on campus, IT&S will be reconfiguring the printer fleet on campus over the next 2 weeks. Software and network changes will be made. These changes have proved successful in testing to reduce swipe and reboot incidents. The downtime per machine will be approximately 1.5 hours. The schedule by building is posted below for your convenience.
IT&S will be disabling the use of Netflix traffic on the Network on Thursday January 24th and Friday 25th due to check in. Any Netflix traffic will be temporarily restricted for those two days. Netflix will be unblocked starting on July 25h at 5pm.
As part of on going network improvements, IT&S will be making changes to the underlying network structure the week of 12/17. We have rescheduled the changes to 6-9 PM Monday – Thursday. During this time wired network access might be unavailable, this does not affect phone, cable TV or wireless service. Please restart your computer before next use. Please ask your department heads about which day changes will be made in your building.
Monday 12/17 – New Garden, Dana, Hege Cox, Archdale, Worth 1 and 2, and George White Tuesday 12/18 - Hege Library, Duke, and King Wednesday 12/19 - Hendricks, Bauman, and Facilities Thursday 12/20 - FFSC, and RBFH
Please contact the Solution Center at x2020 if you have questions.
IT&S is currently working on an issue between Firefox authentication and GuilfordNet. Currently, Firefox users are required to reauthenticate between each task. Until this issue is resolved, users are advised to use Internet Explorer, Chrome or Safari to access GuilfordNet.
If you have further questions, please contact the Solution Center at 316-2020, or log a ticket to email@example.com.
IT&S will close the summer term and open the new Fall term, August 7 for Blackboard, Quaker Cards, Printing and Door Access. Services to on and off campus merchants, printing, and door access may be interrupted for short periods of time while being switched over from summer to fall. The process will begin at 9 am.
If you have questions, please contact the Solution Center at 316-2020.